--- name: "Yenkai Huang" title: "Staff Product Manager · AI-Native Developer Platform" contact: email: "yenkai.ykh@gmail.com" linkedin_label: "linkedin.com/in/YenkaiHuang" linkedin_url: "http://linkedin.com/in/yenkaihuang" location: "San Francisco Bay Area" tagline: "Staff PM who built AI agent infrastructure from the inside, with a deep understanding of what enterprise teams need and what vendors must do differently to win." skills: - group: "AI & Agent Tooling" highlight: ["MCP", "Claude Agent SDK"] items: ["Agent Sandbox architecture", "Agent context knowledge base", "RAG architecture", "Multi-agent design", "LLM/GenAI product delivery", "Agentic orchestration"] - group: "Platform & Infra" highlight: ["Kubernetes", "CKA Certified", "DevOps", "AIOps"] items: ["Karpenter", "VPA/HPA", "gVisor", "Cilium eBPF", "Istio", "AWS EKS", "GCP GKE"] - group: "Product Craft" items: ["PRD authorship", "SDLC", "Customer interviews", "A/B experimentation", "OKR & metrics", "Roadmap prioritization", "Stakeholder mgmt"] - group: "Data & Analytics" items: ["Python", "SQL", "Databricks", "Snowflake", "Tableau", "Wavefront", "Splunk", "scikit-learn"] education: - school: "UC Berkeley, Haas School of Business" degree: "MBA, 2020" meta: "International Office Award · Foxconn Scholarship · VP, Haas Tech Club · Student Instructor of PM & Data Analytics" - school: "National Taiwan University" degree: "MS, Computer Science and Electrical Engineering, 2013" meta: "Recommender Systems, Collaborative Filtering, ML, Network Graph Theory" - school: "National Tsing Hua University" degree: "BS, Computer Science & Quantitative Finance, 2011" - school: "Continuing Education" meta: "Claude Certified Architect · Reforge: Product Strategy, Experimentation · Coursera: Deep Learning, GenAI with LLMs" community: - "Organizing team, GenAI Summit SF" - "Presenter, Kubernetes Community Days SF Bay Area 2025" - "Conference Speaker, Cisco Live" - "Board Member, NATEA (North American Taiwanese Engineering Association)" - "Cal Hackathon Mentor, UC Berkeley" - "Content creator: GenAI write-ups and industry analysis (Mandarin)" - "30K+ social / fanpage followers" --- ## Experience ### Staff Product Manager, AI-Native Developer Platform | Jan 2025 – Present Intuit (TurboTax, QuickBooks, Mailchimp, Credit Karma) · Mountain View, CA _Sole PM across 4 platform products (agent runtime and sandbox, Kubernetes, compute platform, and incident response) for 35+ engineers._ - Shipped Intuit's agent runtime platform and Kubernetes-based sandbox (gVisor + Cilium eBPF isolation) for production coding agents and AI-native workloads, powering Intuit Intelligence and serving 5M customers with 40%+ ARPU enabled on QuickBooks - Launched the MCP plugin platform and repository of platform skills for cluster and node operations, enabling ~10k users across engineering, PM, and TPM to move from intent to a governed production action - Designed an agentic operations workflow with deterministic rule-engine orchestration (RCA knowledge graph, specialist routing) that triages incidents in seconds with 20%+ classification accuracy - Owned Kubernetes-native intelligent autoscaling (CRD-based controllers, Karpenter) across 1,500+ services and $50M+ cloud spend; 15%+ cost reduction through right-sized provisioning and 1,000+ hours saved - Set the enterprise build-vs-buy case for agent runtime vs managed hosts and contributed to token/inference-cost strategy; used it to lock FY27 platform investment ### Senior Product Manager (Engineering) | 2020 – 2024 Cisco Systems · San Jose, CA _Led product strategy, roadmap, and GTM for HyperFlex (Cisco's flagship HCI platform, $400M ARR, 20K+ managed servers) spanning cloud-native infrastructure, DevOps tooling, AI/LLM products, and analytics. Pivoted from consultant to PM and promoted to Senior in 2 years._ - Drove product vision and GTM for cloud-native Kubernetes and DevOps services on HyperFlex, expanding the addressable market for enterprise DevOps workloads - Negotiated and secured certified technology partnerships with Google Cloud (Anthos) and Red Hat (OpenShift); represented Cisco's platform roadmap to 10K+ customers and partners at Cisco Live - Directed analytics and BI platform for pricing; applied ML segmentation and what-if modeling with A/B experimentation, driving ~$20M+ annual impact (~5% margin on $400M ARR) - Shipped SaaS manageability features to 2,000+ enterprise accounts; architected AIOps intelligence dashboards (Kafka, ELK, Snowflake, Tableau) establishing real-time observability from zero - Led cross-functional team to deliver GPT chatbot with retrieval-augmented generation (RAG) on Webex for sales renewal workflows; designed retrieval architecture and defined data governance guardrails end-to-end - Pioneered large language model (LLM) deployment in Cisco's Cloud and Compute BU: GPT-based Text2SQL and Python analytics tools cutting QBR reporting time 70%; navigated legal and compliance to bring generative AI into an enterprise environment before most peers had a strategy ### Senior Consultant, Technology | 2014 – 2018 Accenture _Taipei, Shenzhen, Beijing, Raleigh, San Francisco. Key clients: ByteDance / TikTok, Alibaba, SAP Labs, Huawei, HTC, Lenovo. Top Performer (Exceeded Expectations), 3 consecutive years._ - Advised ByteDance / TikTok leadership on content governance strategy as the platform scaled to hundreds of millions of users; designed the global moderation policy adopted as company standard - Established one of the earliest enterprise-scale AI content governance programs; analysis of 300+ escalation cases improved AI classification accuracy 10% - Served as strategic product advisor to SAP Labs on SaaS transformation for SAP Cloud ERP (200K+ enterprise users); directed a team of 4 designers across 3 enterprise finance applications - Defined a phased SaaS migration roadmap with measurable activation milestones, adopted by executive leadership to guide product investment - Co-led delivery of a $4M digital supply chain transformation for Huawei, designing lightweight enterprise architecture deployed across 50+ development teams - Designed an analytics and validation framework for HTC's warranty and service supply chain, detecting 12% fraudulent orders across 30K+ daily claims and delivering $3M in cost savings